How do I self-exclude?

Self Exclusion

If you feel your betting habits are negatively affecting your life, please consider a self exclusion. 

Self-Exclusion is either a temporary (1 day, 7 days, 30 days, 90 days and 180 days) or permanent period of commitment in which you will not be able to access your account.

If you decide to permanently self exclude from Moneyball, we will close your account permanently and ensure that you are unable to hold an account with us in future. 

Please bear in mind self exclusion cannot be adjusted or lifted. If you are self excluding, please consider self excluding yourself from other sports bookmakers you are a member of. 

If you would like more information on our approach to responsible gambling, please view our Responsible Gambling Policy here.

To self exclude through our app:

1. Be logged into your account
2. Go to 'More'
3. Choose 'Responsible tools'
4. Select 'Self exclusion'
5. Select the self exclusion period you want
6. Click 'Submit Self Exclusion' to finalise
   Please remember, this decision cannot be altered
   
   

Alternatively, you can request a self-exclusion over email by contacting us at [email protected] 

You can also self exclude via the Northern Territory Racing Commission, with the option to be self excluded from all sports bookmakers governed by the NTRC. You can access this option here.