Moneyball Team

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Latest activity by Moneyball Team
  • Moneyball Team created an article,

    Why can't I log in?

    Struggling to log into your Moneyball account? Please check out the below scenarios to see if they apply to you. Is your Moneyball account verified? All customers have 14 days to complete account ...

  • Moneyball Team created an article,

    How do I verify my email address?

    When you sign up to Moneyball, you’ll receive a verification email upon account creation. If you didn’t receive it or the link has expired, you can resend one at any point.   To do that, simply: ...

  • Moneyball Team created an article,

    Racing FAQs

    Q: Which meetings will be offered by Moneyball during launch? A: During our racing beta launch we have limited race meetings. However, in the coming weeks, we would be expanding the meetings offer...

  • Moneyball Team created an article,

    What are deductions?

    Deductions Deductions are a reduction to the final odds prior to payout.They are percentages (cents to the dollar) and are dependant on the odds of the runner/s being scratched.Deductions are an i...

  • Moneyball Team created an article,

    Racing Bets Glossary

    If you would like to familiarise yourself with our currently available racing markets, feel free to view the glossary and terms below:Fixed Win* – Odds received at the time of placing your bet for...

  • Moneyball Team created an article,

    Why isn't my deposit showing in my Moneyball account?

    If you've recently made a deposit, but it's not reflecting in your Moneyball account wallet, please check out the below information:Did you exit before the deposit screen read 'Success'?If you've a...

  • Moneyball Team created an article,

    How do I create an account?

    Welcome to the Moneyball!If you’re new to the platform, you can check out everything we’ve got in store by making an account with us.To do so, simply: Head to your phone’s app market (Google Play...

  • Moneyball Team created an article,

    How do I update my personal details?

    If your details such as email, address, or phone number have changed, please get in touch with our team to have them updated.You can reach out via email to support@moneyball.com.au or come through ...

  • Moneyball Team created an article,

    Can I cancel my withdrawal request?

    Wanting to cancel your withdrawal? No worries!Providing that your withdrawal request is still pending, you can cancel the request yourself in-app.To do so, check out the following steps: Click 'M...

  • Moneyball Team created an article,

    Multiple Accounts

    Under our General Terms and Conditions, members can hold only one account with Moneyball.  Attempts to create more will result in account disablement (multiple accounts are not allowed)If you are h...